Terms of Service

By creating an account or using ZidiTax ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. These terms form a legally binding agreement between you and ZidiTax Limited ("we", "us", "our"), a company registered in Kenya.

ZidiTax provides an AI-assisted platform for:

• Individual income tax return (IT1) preparation and auto-fill
• Tax optimization scenario analysis
• Document data extraction (P9, MPESA, bank statements)
• eTIMS-compliant invoice generation and submission
• AI-powered tax guidance (non-legal, non-advisory)

ZidiTax is not a licensed tax advisor, accountant, or legal representative. Information and guidance provided by the platform, including the AI Tax Advisor, is for informational purposes only and does not constitute professional tax advice. You should consult a registered tax professional for complex situations. ZidiTax is not affiliated with, endorsed by, or an agent of the Kenya Revenue Authority (KRA).

You agree to:

• Provide accurate and complete income information
• Review all computed figures before submitting to KRA
• Take sole responsibility for your final iTax submission
• Not use ZidiTax to facilitate tax evasion, fraud, or any illegal activity
• Keep your account credentials secure and not share them with others
• Ensure uploaded documents are your own lawful records

Paid plans are billed monthly or annually as selected. All prices are in Kenya Shillings (KES) and include applicable taxes. Subscriptions automatically renew unless cancelled at least 24 hours before the renewal date. Refunds are available within 7 days of first purchase if no IT1 has been generated. One-off filings are non-refundable once the IT1 file is downloaded.

While ZidiTax targets 99%+ accuracy on IT1 computations, we do not guarantee that all calculations are free from error. Tax rules change, and it is your responsibility to verify figures against current KRA guidelines before submission. ZidiTax shall not be liable for any penalties, interest, or fines resulting from incorrect filings.

To the maximum extent permitted by Kenyan law, ZidiTax's total liability to you for any claim arising from use of the Service shall not exceed the amount you paid in the 3 months prior to the claim. We are not liable for indirect, consequential, or incidental damages.

We may suspend or terminate your account for violation of these Terms, non-payment, or suspected fraudulent activity. You may cancel your account at any time from Settings. Upon termination, your data will be deleted per our Privacy Policy retention schedule.

These Terms are governed by the laws of Kenya. Any disputes shall be resolved in the courts of Nairobi, Kenya.

Legal enquiries: legal@ziditax.co.ke